(4.7 / 5)2285+ Ratings

K and F Concept UK Reviews

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Overall Rating

4.7
5 Reviews
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About K and F Concept UK

Kentfaith.co.uk, also known as K&F Concept UK, offers a wide range of professional-grade photography accessories. Their product line includes items such as children's astronomical telescopes, portable solar panels for power stations, smartphone gimbal stabilizers, digital microscopes, CO2 detectors, fixed focus lenses for digital SLR cameras, wireless earbuds, professional high-precision metal detectors, digital cameras, endoscope borescope cameras, dash cams, automatic chicken coop doors, and various types of tripods. They also offer products like 4K adult night vision binoculars suitable for day and night hunting, camping, and surveillance. In addition to their extensive product range, Kentfaith.co.uk is committed to providing tailored product recommendations, long-term value with technical support, and impartial and professional product and service advice. They also offer free shipping on some orders. The brand is dedicated to improving the consumer experience by providing the most suitable products to consumers, rather than simply selling products to consumers. Their commitment is to making customers, not sales. They focus on understanding who their customers are and what products their customers are looking for, then they provide solutions rather than sell products. Their engineers work closely with users to learn what product changes work and what doesn’t, so they can make it all work better. Every innovation they make is driven by a desire to increase performance, ease of use, or productivity. They change a product because the change makes a better experience for users, not just for the sake of change. They spent huge efforts in marketing research, product simulation, product quality inspection, strict user experience testing. All of these efforts are dedicated to provide a better user experience to exceed user’s need. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their customers to feel they have a trusted friend in the business for honest advice and straight talk. Their brand promises of courtesy, knowledge, assortment, and value. Their dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of photo and video products. They are committed to improving the consumer experience, providing the most suitable products to consumers, rather than simply selling products to consumers. They are committed to meet customer needs. They want their

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K and F Concept UK Customer Reviews (5)

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Natasha Green
Natasha Green
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Feb 12, 2023
Saber Cressac
Saber Cressac
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Feb 9, 2023
Zoltán Sári
Zoltán Sári
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Feb 8, 2023
Cindy Pasco
Cindy Pasco
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Feb 8, 2023
Claire Devine
Claire Devine
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Feb 7, 2023

K and F Concept UK Customer’s Q&A

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K and F Concept UK FAQs

FAQ

About Kentfaith.co.uk Popular Products and Services?

Kentfaith.co.uk is a platform that offers a wide range of photography accessories. Some of the popular products include Children's astronomical telescope, 200W Portable Solar Panel for Power Station, Smartphone Gimbal Stabilizer, Portable WiFi high-definition electronic digital microscope, Smart CO2 Detector, Yongnuo YN 35mm f/2 Standard Fixed Focus Lens, M19 TWS 2000mah Wireless Earbuds, Adult metal detector, Digital Camera for Photography 4K 56MP, K&F Concept Endoscope Borescope Camera, 3 Channel 4K Dash Cam, Automatic chicken coop door, and various models of Carbon Fiber Travel Tripods. They also offer Aluminum Alloy 360 Degree Panoramic Gimbal Tripod Head, K&F Concept NP-FZ100 Battery and Charger for Sony A7iii, and DJI Drone Mini 3 Pro Variable ND2-ND32 Filter. The website has a mix of reviews, with some customers praising the fast delivery and product quality, while others have raised concerns about customer service.

FAQ

About Kentfaith.co.uk Prices and Cost?

Kentfaith.co.uk is an online store that sells a variety of electronics and appliances. The prices on the site are considered competitive, with some customers noting that the same products on Amazon.uk were more expensive plus the shipping cost. With Kentfaith, these products were cheaper, and there were no shipping costs. However, it's important to note that while the site uses a .co.uk domain, it is actually based in China. This can affect factors such as shipping times and costs, as well as customer service experiences. Some customers have reported positive experiences with fast delivery and good product quality, while others have had issues with customer service and returns. Therefore, while the prices on Kentfaith.co.uk may be lower, it's important to consider these other factors when deciding to make a purchase.

FAQ

About Kentfaith.co.uk Payment Method?

Kentfaith.co.uk offers payment methods that are considered reasonably safe such as credit card and Paypal. These companies usually offer the option to get your money back in case the merchant does not deliver or the product has been broken during transportation. However, no payment method gives money back all the time. Make sure to file a complaint in time and be careful with the limitations your credit card or payment methods have set. The website has a valid SSL Certificate which ensures secure online transactions. Once your return is received and inspected, the refund will be provided to the original method of payment within 3-6 working days. If you haven’t received the refund within 3-6 working days, please check your bank account again. All the buyers can apply on www.kentfaith.co.uk. Please note that this information is based on the most recent data available and may be subject to change.

FAQ

Kentfaith.co.uk Return Policy?

Kentfaith.co.uk has a 30-day return policy. If a customer is unhappy with a purchase, they can return or exchange the item within 30 days of receipt. However, any request after 30 days will not be honored. The item must be returned in the same condition it was received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required. If the return is due to the company's problems, they will pay the freight; if the return is due to the buyer’s problem, the buyer should pay the freight. Within 1 year, buyers can send items back for free repair service, in this case, buyers pay all the shipping fees on both sides. On sale items or gift cards are non-refundable. Damage/Lost caused by customers is non-refundable.

As for the shipping policy, it appears that Kentfaith.co.uk is a Chinese company with warehouses in the UK. This allows for faster delivery for items already in stock in the UK. It is recommended to check if the desired item is in stock in the UK for faster delivery. The same product on Amazon.uk was found to be more expensive plus the shipping cost. With Kentfaith, the product was cheaper, and there were no shipping costs. However, some customers have reported issues with customer service and return postage for faulty items. It is advised to be certain about the purchase before buying from Kentfaith.co.uk.

FAQ

What are the customer reviews for Kentfaith.co.uk?

Kentfaith.co.uk has a Trustpilot rating of 4.0 with 155 reviews. 71% of the reviews are 5-star, 4% are 4-star, and 20% are 1-star. Some customers have praised the quality of products and fast delivery. However, there are also complaints about poor customer service and issues with returns and refunds. It's important to note that while the website has a .co.uk domain, the company is actually based in China. This has led to some confusion and dissatisfaction among customers. Please consider these reviews and make an informed decision before purchasing from Kentfaith.co.uk.

FAQ

Are there any customer reviews for Kentfaith.co.uk?

Kentfaith.co.uk has a 4.0 rating based on 155 reviews. 71% of these reviews are 5-star, 4% are 4-star, and 20% are 1-star. One customer praised the quality of the product and the delivery time, while another customer warned about appalling customer service and faulty goods. Another customer had a bad experience with the customer service after mistakenly ordering the wrong item. However, some customers had positive experiences, praising the fast delivery and excellent service. One customer had a negative experience with a broken leg clip on a camera stand. Please note that these reviews are a mix of positive and negative experiences, and potential customers should consider them before making a purchase.

FAQ

What are some popular products on Kentfaith.co.uk?

Kentfaith.co.uk offers a wide range of products. Some of the popular ones include Children's astronomical telescope, 200W Portable Solar Panel for Power Station, Smartphone Gimbal Stabilizer, Portable WiFi high-definition electronic digital microscope, Smart CO2 Detector, Yongnuo YN 35mm f/2 Standard Fixed Focus Lens, M19 TWS 2000mah Wireless Earbuds, Adult metal detector, Digital Camera for Photography 4K 56MP, K&F Concept Endoscope Borescope Camera, 3 Channel 4K Dash Cam, Automatic chicken coop door, and various models of Carbon Fiber Travel Tripods. These products cater to a variety of needs, from photography and videography to outdoor camping and home security. It's worth noting that the availability and prices of these products may vary. Please visit the website for the most accurate and up-to-date information.

FAQ

Why haven't I received my refund yet?

Refunds will be processed by our accountant within 3-6 business days, and the funds will be returned to the account that was used to pay for the order.
FAQ

Can I cancel my K and F Concept UK order?

Cancellations can be made for any order, provided that they have not yet been shipped.
FAQ

Will I have to pay additional taxes?

On rare occasions, your government may charge customs fees for your order. You are responsible for paying such charges, not K and F Concept UK.

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